ASTRION technology support team servicing equipment and infrastructure.
Division 03 IT Support

IT support and infrastructure.

Help desk, maintenance, networks, structured cabling, electronic security and equipment, under defined SLAs, across Colombia.

Help deskMaintenanceNetworksCCTVSLA

Technology that works.
Response under SLA.

Help desk, maintenance and networks in a single contract.

01 The division

Technology that simply works.

For most companies, a full in-house IT department isn't justified. But going even one day without technology isn't either. Our support team covers that gap.

We serve your users, maintain your equipment and your network, and respond within contract-defined times. You focus on your business; we make sure technology doesn't stop it.

Model
A single provider for all your technology
Response
Service times defined by monthly SLA
Scope
Remote and on-site support
Coverage
Businesses across Colombia
02 Services

What this division handles.

From day-to-day incidents to an ongoing support contract.

  • S.01

    Help desk and remote support

    User support and remote resolution of day-to-day incidents.

  • S.02

    Equipment and infrastructure maintenance

    Preventive and corrective maintenance of computing equipment and IT infrastructure.

  • S.03

    Network support

    Monitoring and support for your wired and wireless network.

  • S.04

    Structured cabling

    Installation and certification of network points for offices, warehouses and plants.

  • S.05

    Electronic security and CCTV

    Cameras, video surveillance and access control to protect your operation.

  • S.06

    Technology equipment supply

    Computing and technology equipment with purchasing advice and installation.

  • S.07

    Support contracts with monthly SLA

    Ongoing service with response times defined by contract.

Learn about our working method
03 Contact

Let's talk about your operation.

We respond with a concrete solution, not a catalog.

Go to the contact form